Community Based Services

These services cover for 24hrs. Out of hours from 10pm – 8am – Tel: 01543 870510. Direct referrals by the teams between 8am – 10pm

Rugeley Area – 01889 572023,
Fax 01889 579010

West Chadsmoor – 01543 879787,
Fax 01543 426374

Hednesford Valley/Norton Canes/Heath Hayes –
01543 870510

Fax 01543 870515

Great Wyrley/Cheslyn Hay
– 01922 415627,
Fax 01922 701508

Specifically for ‘The Colliery Practice’ patients (Cannock) –
01543 435393,
Fax 01543 468024

All providers available on Choose & Book

Industrial Diagnostics.
Tel: 01530 239195
Fax: 08450 775513 for fax referrals

Email: rebecca.branston@nhs.net
for email referrals

Specsavers
T - 0800 0234681
F- 0845 6045070

Scrivens
nhshearingcare.scrivens@nhs.net
Fax: 01785 259 374
Tel: 01785 229 549

Mid Staffs FT – Choose & Book

AIDS Helpline

Tel: 0800 696669

CAMHS

Opening Times Mon –
Fri 9.00am – 5.00pm

Tel: 01785 221665,
Fax: 01785 221666

Out of Hours Emergency
On-call Service:
Tel. 01785 257888

Referrals for 0-18 year olds for mental health difficulties where there have been previous screening/intervention at Tier ` e.g. school nurse, local support teams, health visitors etc.

Cannock Chase Respiratory Team

Referrals require a specialist
form available from GP Practices

COPD Admission Avoidance
Team (CAAT) –
Tel: 01543 509756,
Fax: 01543 465116

Referrals taken for adults 18+ for COPD, Asthma, Bronchiectasis and for Pulmonary Rehab requests.

Carers Advice Line

Carers Advice Line –
01785 606675

Address:
The Carers Centre,
Austin Friars,
Stafford
ST17 4AP

General Office – 01785 222365

Email
enquiries@carersinformation.org.uk

Website
www.carersinformation.org.uk

Staffordshire Mental
Health Helpline –
0808 800 2234

Citizens Advice Bureau (CAB)

Cannock CAB –
01543 502236

Rugeley CAB –
01889 580633

Cannock CAB, 48 Allport Road, Cannock, Staffs, WS11 1DY

Rugeley CAB, 7 Brook Square, Rugeley, Staffs, WS15 2DU

Community Substance Misuse Team (Cannock)

Tel: 01543 468667,
Fax: 01543 572175

Park House, 12 Park Road, Cannock, WS11 1JN. Multi-disciplinary drug service involving health and social services. Assessments, prescribing service, community and inpatient detox, community supervision, rehabilitation and outreach services.

ENT Cannock

Refer: By Choose & Book,
select Service – ENT-Chase Medical Practice, Cannock; By Letter to:
Dr G S Lall,
Chase Medical Practice,
65 Church Street,
Cannock,
WS11 1DS
or Fax Letter to:
01543 462520

For any queries about the service, please contact: Pauline Scott, Practice Manager, 01543 577905.

Cannock Chase Falls
Service on 01543 492490

Specific form for these referrals
can be obtained from SPA.

All Falls referrals for patients 18+

Families First

Local Support Team

Referrals require completion
of request for support form.

Tel: 01543 512318

Service offers advice, support and interventions for families with parenting issues or young people with a range of social / welfare / school issues. Referrals require completion of request for support form.

Headache Service

Via Choose and Book or write to Dr Ballinger, Colliery Practice, Hednesford Street, Cannock, Staffs WS11 1DJ

Tel: 01543 503121

For all primary headache including migraine and tension headaches. Patients are assessed and diagnosed (including MRS).

Health Net

Referrals for patients 18+
Tel: 01543 501660,
Fax: 01543 574479

Advice for problems to do with family, mobility, debt, stress, child care etc.

MIND

Tel: 01543 462907

MIND currently provides an out of hours drop in service for users with Mental Health problems. The service is available across weekends and bank holidays. Providing a range of mental health services based on recovery approach.

Nail Surgery (AQP)

Choose & Book - Staffordshire & Stoke on Trent Partnership Trust apptbookingcentre.ssotp@nhs.net

Tel: 01543 509770,
Fax: 01782 828588

Sandwell and West Birmingham Hospitals Trust

Tel: 0121 507 2664,
Fax: 0121 507 2668

Non Obstetric Ultrasounds (AQP)

By Choose & Book

Heath Harmonie –
Telephone: 0121 454 7779

Email to a secure email address: health.harmonie@nhs.net

Fax referrals to a secure
fax number: 0121 454 4411

Mid Staffs FT – Urgent Fax:
01785 230193
Tel: 01543 5761S5

Burton Hospitals FT Diagnostic Health (CURRENTLY SUSPENDED)
Tel: 0845 490 3176, DHSL.sstaffsultrasound@nhs.net

Direct Access Non-Obstetric Ultrasounds Referrals for inclusion:

• General abdominal – includes assessment of the aorta, biliary tract, gallbladder, inferior vena cava, kidneys, liver, pancreas, retroperitoneum and spleen;
• Gynaecology – including transabdominal and transvaginal;
• Renal / bladder / prostate;
• Scrotal / testicular;
• Musculoskeletal; and
• Vascular – includes suspected DVT.

Paediatric Eczema Community Clinic

Kathy Elliott, Health Visitor,
Tel: 01543 870500

Staffordshire and Stoke-on-Trent Partnership NHS Trust

Hednesford Valley Health Centre, Station Road,

Hednesford WS12 4DH

The referrals can be made by GP’s Practice nurses, School nurses and Health Visitors. Children 0-16 years and is by referral only. Wednesday morning at Springfields Health and Wellbeing Centre and Wednesday afternoons at Hednesford Valley Health Centre.

Primary Care Occupational Therapists

Referrals taken for OT Domiciliary visits for adults of 18+.

Tel: 01889 572026
Fax: 01543 576848

For all ‘Aids for daily living’ (ADLs). This includes walking sticks, frames, rollators, bathing aids, etc. All OT needs for Palliative patients are also looked after by this team. NB. Wheelchair referrals should be made direct to Wheelchair services in Cannock Chase Hospital.

School Nursing Team

Heath Hayes Health Centre –
Tel: 01543 277933

Norton Canes Medical Centre –
Tel: 01543 270500

Springfields Health &
Wellbeing Centre –
Tel: 01889 578954

Referrals taken for school aged children & young people who attend main stream schools.

Single Point of Access

Tel: 01543 576081/ 576082

Fax: 01543 576848

Monday – Friday
08:00hrs – 18:00hrs

!! NEW!! - Admission
AVOIDANCE—!!NEW!!

Urgent Community
Assessment and Treatment
of acute medical and
nursing needs supported
by Advanced Nurse
Practitioners

Referrals can be made
via telephone
(must be clinician)

Inclusion Criteria:

Examples of conditions covered (but not exclusive to):

Simple Cellulitis Type 1 or 2; ANP to diagnose and prescribe IV/Abs (Please follow appropriate pathway to determine type of cellulitis)

Gastroenteritis e.g. ANP to assess, diagnose and prescribe SC fluids

Mild Delirium e.g. UTI

Mild/Moderate COPD including those requiring nebulisation therapy

Chest infections

Mobility decline/falls where patient is not acutely unwell and no injury is found on assessment

Mild Community Acquired Pneumonia e.g. CURB score <2

Dementia patients living in their home when a ‘crisis’ has occurred

Nursing/Care Home patients with non-specific presentations e.g. not eating or drinking/more muddled etc.

Other non-specific presentations where patients are generally unwell but medically stable within clinical parameters

Step down from emergency portals/secondary care/AAU following Clinician to Clinician discussion

Exclusion Criteria:

Genuine emergency ‘blue’ light patient’s i.e. those with sudden onset chest pain, FAST signs, collapse with a loss of consciousness, severe bleeding and severe breathing difficulties, head injury

Trauma patients

Elective patients (except where pathway work dictates the involvement of the Hub e.g.: Intermediate Care pathways for complex elective, total hip and total knee replacements)

Paediatrics (under 18’s)

Maternity/Early Pregnancy referrals/Gynaecology

Patients requiring SAU/surgical opinion

Acute psychiatric cases e.g. acute psychosis, high suicide risk

Infectious diseases with bacteraemia – dependent upon clinical presentation of patient and MEWS score

Acute Alcohol related decline

Social Care & Health Access/Enablement teams

All domiciliary referrals
taken for adults 18+

Cannock Chase Enablement Team,
Ivy House,
202 Wolverhampton Road,
Cannock,
Staffs,
WS11 1AT.

Tel: 01543 510320,
Fax: 01543 511097

Email: cannock.socialservices@staffordshire.gov.uk

Eg. Referrals for:

• Care packages
• Respite requests
• Permanent placements
• Benefits checks etc.

South Staffordshire Orthopaedic and Rheumatology triage team

By Choose & Book, select Service Name

By Letter to:
Appointment Booking Centre,
The Grove,
Cannock Hospital,
Brunswick Road,
Cannock,
Staffs,
WS11 5XY.

Or Fax letter to: 01782 828588

For any queries about the service, please contact: Manager: Karen Davies, Team Leader, Jo Senior

Referrals taken via e-mail - apptbookingcentre.ssotp@nhs.net

Referrals can be made by GP’s for appointments at Stone rehabilitation centre, Grey friars (Stafford) and Cannock chase hospital.

The team manages complex orthopaedic and Rheumatological referrals and organises required diagnostics according to agreed pathways of care for onward referral.

Staffordshire Buddies (The Local HIV Charity)

Tel/Fax:
01782 201251

Sexual Health – HIV Prevention/Sexual Health Promotion.

Staffordshire Buddies, PO Box 474, Hanley, Stoke-on-Trent ST1 3HX

Office usually staffed between 9am and 5pm Mon-Fri, except Bank Hols.

Time to Quit

Call:
0800 0434304
or Text ‘QUIT’ to 60777

Helen.millington2@nhs.net

Vasectomy (AQP)

All providers available on Choose & Book
Brewood
Independent Health
North East Community Healthcare
BPAS

Weight Management

For referral to this service,
please ring
01543 509740 or
Fax 01543 465111

Weight Watchers programme. For referral to this service – please ring 0845 602 7068.

Alcohol Services

ADSIS –
Tel: 08445617079
or 01782 271096

Community Alcohol Team (CAT) – 01543 431507

Staffordshire Public Health Lead is Tony Bullock and can be contacted at Anthony.bullock@staffordshire.gov.uk

• Brief advice and extended brief interventions – Brief (10-15mins) sessions based on cognitive-behaviour therapy/motivational interviewing are available for hazardous/harmful drinkers – provided by the specialist service provider ADSIS
• Community Detoxification and structured therapeutic interventions – structured pharmacological and psycho-social interventions are delivered for dependent drinkers by South Staffordshire and Shropshire Foundation Trust, including community detoxification, relapse prevention prescribing and structure 12 programmes, such as social network behaviour therapy.
• GPs provide clinical support for this service and the use of their premises.
• Hospital liaison – A link worker from the community team operates a ‘reach-in’ model at Mid Staffordshire Hospital to enable early supported discharges and a smooth transition back into the community team.
• Inpatient detoxification – Hospital-based detoxification services are available to Cannock residents at the Foundation Trust’s site in Shrewsbury.
• Residential rehabilitation – Tier 4 rehabilitation services are available in Burton and Newcastle for Cannock residents.

Smoking

Tel: 03452 450759

Staffordshire Public Health Lead is Joanna Robinson and can be contacted at Joanna.robinson@staffordshire.gov.uk

Staffordshire helpline allowing access to a range of accredited NHS Stop Smoking Services

NHS Health Check

Staffordshire Public Health Lead is David Sugden and can be contacted at david.sugden@staffordshire.gov.uk

NHS Health Checks are currently provided in Cannock by the majority of GP Practices. For the 4 GP Practices that do not provide this service themselves within Cannock an alternative provider is being sort.

Sexual Health

Staffordshire Public Health Lead – Rachel Chapman who can be contacted at Rachel.chapman@staffordshire.gov.uk

• HIV Prevention/ Sexual Health Promotion South Staffs – see Staffordshire Buddies information
• HIV Prevention (South Stafs) – SSOTP
• Clinic in a box (South Staffs) – SSOTP
• Emergency Hormonal Contracception (South Staffs) – Pharmacy Providers
• CASH (South Staffs) – SSOTP
• Chlamydia (South Staffs) – SSOTP
• GUM and STIs (South Staffs) – SSOTP, Burton HFT & MSFT
• Condom scheme (South Staffs) – SSOTP
• LES IUCD and mirena – GPs
• LES Chlamydia screening and treatment in primary care – GPs
• Chlamydia lab testing – UHNS

Physical Activity, Nutrition and Weigh Management

Public Health Lead for Physical Activity is Marc Neeld and can be contacted at marc.neeld@staffordshire.gov.uk

Public Health Lead for Nutrition and Weigh Management is Lucy Gratton and can be contacted at lucy.gratton@staffordshire.gov.uk

Children - School Nurses measure the height and weight of Children to build up the NCMP data across Staffs. In addition within Cannock, Public Health commission –

• Integrated Childhood Weight management Service which encompasses tier 1,2 and 3 services delivered primarily through school nursing services
• Good Life programme in Cannock provides information and support on nutrition and healthy eating information. In addition, the programme promotes access to physical activity through a wide range of local provision.]

Adults

• Adult Weight management services provided by SSOTP were re-designed in October 2012. This new service integrates the health trainers’ service and the tier 3 adult weight management service.
• In addition, the AWM is able to access structured exercise programmes to provide additional support.
• A Commercial Tier 2 Slimming programme is operated through Weight Watchers and is available to those patients who have a BMI>35 or >30 with co-morbidities and have had an assessment that shows that the patient is ready to take action in order to lose weight and is likely to succeed by attending this service.