Appointments can be made by telephoning 01543 279232 or by calling at the surgery.
Routine appointments may be made eight weeks in advance which will enable us to offer you an appointment at a time more suitable to your requirements.
If you cannot keep an appointment, please inform us as soon as possible so as to rebook an appointment for another patient who may urgently need that day appointment. Patients who do not turn up for 3 or more appointments (DNA) and do not inform the practice will receive a correspondence from the practice.
FOR ACCESS TO ONLINE APPOINTMENTS /REPEAT PRESCRIPTIONS
You need to come to the reception, bring 2 ID one is a photo ID and the other is a bill with your name and home address, with you, and then complete the registration form, at the reception. Then the receptionist will give the relevant log in and password which will enable you to register for on-line appointment services.
Appointments timings with GP's are from 10.00am to 6.00pm and with Nurses are from 9.00am to 5.00pm (Monday to Friday).
One day in a month (Tuesday or Wednesday) Surgery will be closed in an afternoon for training session of all staff.
Evening appointments are available until 6.00pm on Tuesday, Wednesday, Thursday and Friday, except for Monday when surgery is opened till 7.30pm for patients who find it difficult to attend in normal hours.
Urgent enquiries can be dealt on the day. Please telephone the reception to be added on to the appointment list to see the duty doctor for the day.
Routine Appointments are 10 minutes long. If you need a longer appointment please let the receptionist know at the time of booking your appointment . If booking on-line then a longer appointment can be booked, by taking 2 appointment slots for yourself.
You do not need to book an appointment for repeat prescriptions, unless requested by the doctor. Repeat prescriptions requests are left at the reception in a box, or can be ordered via the Chemist.
For on-line repeat prescription requests, please follow the registration information given for on-line appointments.